Return & Refund Policy
Return Conditions
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a return or exchange under the following conditions:
- Returns must be initiated within 14 days of receiving the product.
- The item must be unused, in its original packaging, and in resalable condition.
- Certain items (e.g., downloadable products, custom-made goods, or services) are non-refundable.
How to Request a Return
To initiate a return, please follow these steps:
- Contact our support team at support@gloworabeauty.com with:
- Your order number
- A brief reason for the return
- We will provide you with return instructions and the return shipping address.
- Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7–14 business days.
Return & Refund Policy
Return Conditions
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a return or exchange under the following conditions:
- Returns must be initiated within 14 days of receiving the product.
- The item must be unused, in its original packaging, and in resalable condition.
- Certain items (e.g., downloadable products, custom-made goods, or services) are non-refundable.
How to Request a Return
To initiate a return, please follow these steps:
- Contact our support team at support@gloworabeauty.com with:
- Your order number
- A brief reason for the return
- We will provide you with return instructions and the return shipping address.
- Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7–14 business days.